Basic commandments of business etiquette

1. Do everything in time!

Delays not only interfere with work but also are the first signs that it is impossible to rely on a man. To be in good time sometimes means coming not before time, not early than the authority. Main in your daily time-table — to be in good time in the morning. If suddenly will happen so, that you must stay too long and you know about it beforehand, will call in an office, and let your secretary or anybody from the authority necessarily will be in the swim.

Specialists, studying organization and distributing of working hours, advise to add superfluous 25% on a that term, which, on your look, is required for implementation of this work. Will remember the law of Merfi: all businesses occupy more than time, what you it seems to, and all hindrances, what, can arise up, arise up necessarily. So select time with a supply on those difficulties, that added prognostication.

2. Not stir superfluous!

Sense of this principle is in that you are under an obligation to keep secret corporation, establishment or concrete transaction similarly with care, as well as secrets of the personal character.

Retell that you have to hear from a colleague, leader or inferior about their personal life never nobody.

3. Would you be so kind, benevolent and friendly!

Your clients, customers, buyers, colleagues or inferiors, can how many pleasingly carp at you, it it is unimportant: however much you are under an obligation to behave with them politely, friendly and benevolently. Who likes to work with people peevish, suspicious and capricious? To attain a top will allow you only friendly attitude toward circumferential (that quite not means to be friends with each, with whom it is necessary to communicate duty-bound). If all repeat over and over again around, that you are able to please, so, you on a faithful way. One of important elements of breeding and goodwill — to say an art that is needed. you are necessary to adhere to that principle in the acts, and they are reflected in your speeches.

4. Think about other, rather than just about itself!

Whatever business you did, a necessity to find out the point of view of client or buyer would allow you to be pulled out practically in any industry of economic — from industry and publishing business to medicine. Attention to circumferential must show up not only in regard to clients or buyers, it spreads, the authority and inferiors. Respect opinion other, try to understand why they had one or another point of view. Always listen to criticism and advices of colleagues, the authority and inferiors. Not begin at once, when someone calls in a question quality of your work; that value considering and experience of other people. A confidence in itself must not interfere with you to be modest.

5. Get dressed as it should be!

The most important principle about which nowise it is not necessary to forget, — foremost you must aim to blend in your surroundings on service, and into this surroundings — in the contingent of workers of your level. Some specialists advise to get dressed on work how you want, but not as it is fixed», but this advice is better not to follow. On roles there were not you in a firm now, you are necessary to «blend», but here you must look the best appearance, I.e. to get dressed with taste, pick up a colour gamut to the person, carefully to pick up accessories: from shoes to the ties.

6. Talk and write correctly!

That means it is correct to use a verbal and writing word? It means that all pronouncing, and equally written with you: be that internal messages or any letters, sent outside a firm to whom that was not бы, must be expounded a good language, and all names the own must be passed without errors. Watch after that, never to use abusive words: it can happen that talk, on your look, quite приватный, on a mountain involuntarily will hear persons you, on opinion of which all your career depends. If on some reasons you repeat bad words, used the third persons, — as quotation or at the analysis of some situation, — does not pronounce the most abusive word. There is a method to specify that an abusive word is tomentous in text, for example, the word of is pronounced.